"All functions in the bakery are there to support the folks that are closest to the cookies."
William (Bill) Quigg is President and CEO of Richmond Baking (aka More Than A Bakery) and is the Second Vice-Chair of the American Bakers Association. Richmond Baking, the nation's oldest family-owned cookie and cracker company, has been continuously led by four generations of the Quigg family since its founding in 1902, with plans to "pass the apron" to the next generation.
Since Bill was 12 years old, he always wanted to work at Richmond Baking. His first job was stamping dates on cookie boxes, and after 6 years was promoted to actually mix the dough. Bill strongly believes that the closer one is to making the cookies, the more important the job is to the success of the company.
Bill's education, industry involvement, and work history focused on his passion to help the people that make the cookies be successful. He has also worked in sanitation, purchasing, sales, and answering the phone and takes out the trash whenever possible.